Great Service, Outstanding value, appreciate how easy you made the transaction
I would like to inform you all that the sales rep., Mr. Darell Babineaux is great to work with if you wish to buy a new Acura. He was attentive, honest and cordial. He also works well with the dealership's general manager, Mr. Wil Paz. Both were outstanding. Together, they worked to find the car that I sought.
This review is about the Advisor (Brandy). She was great! She was very attentive and recommended what I needed now vs trying to tell me I needed everything under the sun done to my vehicle. I would come back and only work with Brandy. However, the wait time is ridiculously long. No fault to Brandy. She did mention the service team only has 2 guys working. It took 3.5 hours for an oil change and wheel alignment. This normally takes 45mins. There were no loaner cars available as they do not have adequate staffing
Kim Eddy was very accommodating to our schedule and we got exactly the price we were expecting. She went out of her way get all the paperwork done so we could pick the car up and leave town. No problems, no hassles, and very easily done. The car was all ready to go when we arrived. Never had a car buying experience go so smoothly!
Great service. Good price no pressure
Brandy Ramirez was such a delight to work with!From the first conversation about my car, to checking in, and then chatting about cars - she was awesome! Sure, you can get anyone to take your car in for service, but Brandy was energetic, funny, and very knowledgeable. I received updates along duration of my visit, which was very helpful in estimating the time that I would be home for dinner.Anyways, please please please acknowledge her great talent and professionalism in the next employee meeting!She rocks the super hero cape very well!!Thanks from one gear head to ...
Great service with Brandy, but the wait time was too long it took 3days for them to service my car and I had to wait 3hrs just for an oil change .
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